Warranty Service


Warranty Coverage:  Our warranties cover manufacturer’s defects as determined upon testing at the sole discretion of Coolife. If the product is determined to be defective, Coolife will replace the product. If a same model replacement is not available, we will substitute with the closest equivalent model. This excludes any sale or refurbished items.

Warranty Disclaimer: Our warranties do not cover any failures or defects caused by one or more of the following: incorrect installations, abuse, alterations or modifications not performed by Coolife, poor handling, misuse, accidents, improper packaging, abnormal use, insects, wildlife damage, incidental physical damage, shock, power failures/surges, lightning or weather-related conditions. Warranty does not apply to any product or part thereof where the original serial number has been altered, modified, defaced or removed. Warranty does not cover damage or loss as a result of transportation of the products.

  • Cameras: All 2016 and newer cameras include a 2-year extended warranty if registered within 60 days from date of purchase with valid proof of purchase from the site Coolifepro.com. A standard 1-year warranty applies if not registered within 60 days of purchase for Traditional Trail Cameras.
  • Night vision goggles Kit: Limited lifetime Warranty applies to this product solely.
  • All Camera Accessories: Standard 1-year warranty from date of purchase.