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Privacy Policy

We take your privacy seriously and this Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from coolifepro.com (the “Site”).


Personal Information We Collect

1. Data provided by you:
When you use our products and services or interact with us in other ways, we collect the personal data you provide, such as when you create an account, contact us, participate in online surveys, use our online help or online chat tools. If you make a purchase, we will collect personal data related to the purchase. This data includes your payment data, such as your credit or debit card number and other card information, other account and identity verification information, as well as billing, shipping, and contact information.
2. Data on the use of our services and products:
When you visit our website, we may collect information about the type of device you use, the unique identifier of your device, the IP address of your device, your operating system, the type of Internet browser you use, usage information, and diagnostic information And information about the location of computers, phones, or other devices from or about your installation or access to our products or services. When available, our services may use GPS, your IP address, and other technologies to determine the device's approximate location so that we can improve our products and services.


Cookies and other tracking technologies
We may use cookies, tags, and similar technologies to automatically collect information about our services. These tracking technologies allow our technology partners to collect information, including your computer IP address, your mobile device identifier, the type of Internet browser you use, operating system, recommended URL, date/time stamp, pages viewed, and simple keyword tags. Cookies or tags are codes that allow our technology partners to collect information, including your computer IP address, your mobile device identifier, the type of Internet browser you use, operating system, recommended URL, date/time stamp, view Pages, and simple keyword tags. We also use web pixels to analyze usage patterns on our website.

A cookie is a small web file that a website or its provider transmits to your device's hard drive through your web browser so that the website or provider's system can recognize your browser and remember certain information. Generally, we use first-party and third-party cookies for the following purposes: to enable our services to operate normally; to provide a safe browsing experience during your use of our services; to collect passive information about your use of our services; to measure how you interact with our marketing activities; help us improve our services, and remember your preferences for your convenience.

We use the following types of cookies in our services:

Absolutely necessary cookies. These cookies are essential because they enable you to use our services. For example, absolutely necessary cookies allow you to access secure areas of our services. Without these cookies, certain services cannot be provided. These cookies do not collect information about you for marketing purposes. Such cookies are essential to the normal operation of our services and cannot be disabled.
Functional cookies. We use functional cookies to remember your choices so that we can customize our services to provide you with enhanced features and personalized content. For example, these cookies can be used to remember your name or preferences for our services. We will not use functional cookies to target your online marketing. Although it is possible to disable these cookies, this may result in reduced functionality during your use of our services.
The performance or analysis cookies. These cookies collect passive information about how you use our services, including the web pages you visit and the links you click. We use the information collected by such cookies to improve and optimize our services. We will not use these cookies to target your online marketing. You can disable these cookies.
Advertising or targeting cookies. These cookies are used to make advertising messages more relevant to you. The functions they perform include preventing the same advertisement from repeatedly appearing, ensuring that the advertisement is correctly displayed to the advertiser, and in some cases selecting advertisements based on your interests. Our third-party advertising partners may use these cookies to build your interest profile and provide relevant advertisements on other websites. You can prohibit the use of these cookies, as described below.
Other tracking technologies. In order to check the execution of our marketing activities or other website goals, we sometimes use conversion pixels. When you click on a certain button or reach a certain page (for example, once you click on a thank you page), it will trigger a small line of code to tell us that we have completed the process of subscribing to one of our services or completed one of our forms). We also use web pixels to analyze usage patterns on our website. The use of pixels allows COOLIFE to record that a particular device, browser, or application has visited a particular web page.
your choice. Your browser may provide you with the option to reject some or all browser cookies. You can also delete cookies from your browser. You can exercise your preference for cookies provided on our website by following the steps outlined below.
First-party cookies. You can enable, disable or delete cookies using the browser used to browse this website. To do this, follow the instructions provided by your browser (usually located in the "Help", "Tools" or "Edit" settings). Please note that if you set your browser to disable cookies, you may not be able to access secure areas of the website. In addition, if you disable cookies, other parts of the Service may not work properly. You can find more information on how to change your browser’s cookie settings at http://www.allaboutcookies.org.
Mobile Advertising: You can choose not to use your mobile advertising identifier for certain types of advertising by visiting the settings on your mobile device and following the instructions. If you choose to opt-out, we will delete all data about you and will not collect any further data. The random ID previously assigned to you will be deleted. Therefore, if you decide to opt-in at a later stage, we will no longer be able to track you with the previous ID, and for all practical purposes, you will become a new user.
Third-party cookies. If you are not in a European country, to opt-out of third-party ad networks and similar entities that use advertising cookies, please visit http://www.aboutads.info/choices. After clicking the link, you can choose to opt-out of this type of advertising from all participating advertising companies or only those provided by specific advertising entities. For more information about third-party ad networks and similar entities that use these technologies, please see http://www.aboutads.info/consumers. If you are not in a European country, the cookie banner on our website will provide you with the opportunity to agree to the use of third-party advertising cookies.
We do not control the collection or use of your information by third parties to provide interest-based advertising. However, these third parties may provide you with ways to choose not to collect or use your information in this way. In addition, most web browsers provide help pages related to setting cookie preferences. More information about the following browsers can be found here: Google Chrome, InternetExplorer, Mozilla, Firefox, Safari, Android Browser.


How we use your personal data

Generally speaking, we use personal data to provide, improve and develop our products and services, communicate with you, provide you with targeted advertising and services, and protect us and our customers.
1. Provide, improve and develop our products and services:
We use personal data to help us provide, improve and develop our products, services, and advertising. This includes the use of personal data for data analysis, research, and audit purposes. Such processing is based on our legitimate interests in providing products and services to you and business continuity. If you participate in competitions or other promotional activities, we may use the personal data you provide to manage these programs. Some of these activities have additional rules that may contain more data about how we use personal data, so we encourage you to read these rules carefully before participating.
2. Communicate with you:
With your explicit prior consent, we may use personal data to send you marketing communications related to our own products and services, communicate with you about your account or transactions, and inform you of our policies and terms. If you no longer wish to receive email communications for marketing purposes, please contact us to opt out. When you contact us, we may also use your data to process and respond to your request. With your explicit prior consent, we may share your personal data with third-party partners, and third-party partners may send you marketing communications related to their products and services. With your explicit prior consent, we may use personal data to personalize your experience of our products and services and third-party websites and applications and to determine the effectiveness of our promotional activities. Note: For any of the above data usage that requires your explicit prior consent, please note that you can withdraw your consent by contacting us.


Sharing you personal Information 
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use shopline app to power our online store--you can read more about how shopline app uses your Personal Information here: https://www.shoplineapp.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights. 


Behavioral advertising 
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. 

You can opt-out of targeted advertising by using the links below: 
- Facebook: https://www.facebook.com/settings/?tab=ads 
- Google: https://www.google.com/settings/ads/anonymous 
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads 

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.


Do not track 
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser. 


Your rights 
We take reasonable measures to ensure that your personal information is accurate, complete, and up-to-date. You have the right to access, correct, or delete the personal information we collect, with certain exceptions. In order to protect the privacy and security of your personal information, we may ask you to provide data so that we can confirm your identity and the right to access such data, as well as search for and provide you with the personal data we maintain. In some cases, applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal information we maintain. You can contact us to exercise your rights.


Data retention 
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 


Changes 
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. 


Minors 
The Site is not intended for individuals under the age of 18. 


Contact us 
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at service@coolifepro.com